While organizations have used emotional intelligence to develop leadership, sales, and customer-service competence for decades, the potential efficacy of emotional intelligence development in another, possibly more important aspect of organizational life is becoming evident.
In our world of do-more-with-less, where financial pressures abound, job complexity is high, and constant change is a new certainty, we experience elevated stress levels and daily experience of negative emotions. This, in turn, causes our thinking to narrow, our perspective limited, and a greater preponderance of reactionary behavior. We become more easily defensive or aggressive in our responses, more problem-focused, and readily forget the bigger picture. Interpersonal conflicts arise. These are ripe conditions for causing a rise in mental health and stress-related issues at work.
So, how can you develop emotional intelligence as an action to create a sustainable mentally healthy workplace?
In this article by Genos International CEO Dr. Ben Palmer, you can learn how to develop emotional intelligence to make your organization more mentally healthy.
Download it below!
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